We have one company policy: "Do the right thing."
This is evidenced by the fact that many of our clients come to us through recommendations from existing clients.
If you're reading this because a friend told you about us, you know this already.
If instead, you stumbled here though Google or some other search for Macintosh help, here are a few things that set us apart from even the great folks at the Apple Store Genius Bar:
Our goal is to solve your problem. If we do our job, you'll be happy, and you just might recommend us to another Mac friend.
An old adage of ours is "never pretend you know what you're doing" — something especially true in computer support.
Some computer technicians will say they know about Macs. They assume that their experience with other computers will get them through a Macintosh problem. In reality they only know that Macs are computers, and how is that different than any other PC?
We have one "PC" in-house for testing our web design work. From our experience with Windows — from 3.1 through XP — one is more than enough for any Mac shop. We don't pretend to know Windows or PCs — at least not well enough to offer qualified support, but you can rest assured that we do know Macs!
We solve problems on everything from "Classic" Mac OS, through the latest release of Mac OS X.
Mac OS X is a far cry from its predecessor. Built on the powerful BSD flavor of UNIX, it was indeed a radical change for Apple, but one they accomplished with the legendary attention to detail and user experience that sets them apart.
From new system installation, to solving issues with your existing Mac, for anything that affects your experience, we're confident we can provide your solution.
We're ready to help you overcome the practical issues that Mac OS X brings to the table. Things like older application compatibility, Windows migration, system and networking configuration, server setup, and a whole lot more.
Our Macintosh services are customized to your real world needs. We'll come to your business or home, anywhere within the nine counties in Southeastern Wisconsin, and have ventured further for special cases.
Our service experience cuts across the Macintosh world, from older classic Macs through the complete Power PC and Intel Macintosh lines, including Mac Pros, MacBooks, iMacs and the Mac Mini. We are also skilled at battery and hard drive replacement in many models of the iPod.
Give us a call — there is a good chance we can help you over the phone. If not, we'll schedule a visit to your office or home. Our prices are surprisingly reasonable, and our experience speaks for itself.
Thinking about upgrading your current Macintosh? Upgrades, service, maintenance and recovering lost data are all tasks we handle on a regular basis. More memory? Larger hard drive? DVD burner? Wireless networking? Not a problem!
If your Mac isn't "happy" call us — we know what to do. We only charge for our time and costs, and of course, estimates are free!
There is an amazing brand loyalty among Macintosh owners, and we unashamedly share this "anomaly" of the computer world with millions of other Mac people.
We love Macs... we love "happy" Macs even more. We're eager to help you with any Macintosh idea, task or problem!
Copyright © 2003-2008 by MacCetera
Mac OS, Macintosh, and other like terms are all trademarks of Apple, Inc. - 30-Apr-2010